RR
Roberto R

1 reviews | Active since Nov 2015

24 Feb 2016, 22:16

POOR SERVICE

3.5 Months later and my internet is still *****ed.<br> <br> ***.<br> <br> I have spoken to 100's of consultants yet nothing has been done.<br> Reset ports .... not working<br> traffic congestion that was meant to be fixed end of JAN 2016.... still not working<br> promised to be re-routed to a different exchange .... till today i havent heard any response from telkom.<br> <br> Iv'e had it with Telkom.<br> Being a gamer i havent been able to play games for the last 3.5 months without getting 100ms and 5-10% packet loss.<br> <br> Absolute terrible service.... consultants who clearly have no interest in their customers faults. All they give is false information and promises.<br> <br> <br> <br>

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Replies (1)
Telkom
Telkom's reply24 Feb 2016, 23:17
Official
Hello DJVEGA,

We apologise for any inconvenience caused. Our consultants will look into this matter and advise.

Should you need to contact us for any further questions please contact us via Email: ***

Your ***

Regards
Hazel
Telkom Social Media Team.