VH
Vironica H

1 reviews | Active since Jun 2018

28 Jun 2018, 11:09

Poor service

I app**** for wifi uncapped on 8th of june 2018. Deposit of R700 paid on the 13th of june 2018. On 28th of june 2018 phoned 10213 and were informed order has been cancelled by the system because no deposit has been paid. After a call on 18th of june where i was informed installation will be done on 21th of june 2018.

0
Replies (1)
Telkom
Telkom's reply09 Jul 2018, 14:10
Official

Good morning Vironica

Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.
Kind regards

Jawaad

Telkom Social Media Team

Best regards,