Poor service

My Telkom mobile contract is ending at the end of Feb, so i went in to have my contract renewed / upgrade in November, Telkom informed me that there is no stock of the s6, which is the phone i want. i was informed they will call me when there is stock.<br> It it now almost the end of feb and my contract is about to expire, so i went into the store on Saturday the 20th , waited in the line for awhile, only to find out that they still don't have stock.<br> <br> My problem is, the man in the store tells me, there is nothing he can do, if i don't want to take another phone, i will go on month to month, im currently on a smart plan 100, paying R364 including the phone (S4), the man in the store advised me that i will pay R299 every month on month 2 month without a phone. that is ridiculous.<br> <br> As a long standing client with telkom, which i have 2 contracts with, i feel like they dont care about my business. all i want is to renew my contract with the s6 package