Poor Service

***<br> <br> Dear telkom. I am still awaiting a response from your team regarding the whereabouts and refund of my money. Your call center is of no help! When I called they couldn't even see that they had taken twice the payment and couldn't tell me where my money went. I was called by a lady called Launa who asked that I email my bank statement but your mailbox is full so emails keep returning. And all the responses I get via social media are the same. I am worried that taking money from my account isn't taken seriously from your side and with month end coming up, I am stressing that you are going to take money again that you are not entitled to. I really would like my R1045 back before you debit my account again. <br> <br> Every month with telkom there's an issue! I am really disappointed in your service. <br> <br>