MP
Maudene P

1 reviews | Active since Feb 2016

11 May 2018, 12:59

Poor service

I try to cancel my landline, but without any success!

0
Replies (2)
Telkom
Telkom's reply25 May 2018, 14:01
Official

Good day maudenep

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Gerard

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply25 May 2018, 14:04
Official

Good day maudenep

We noticed that we are missing some vital information pertaining to your query , we require the following:

1) which product was cancelled, fixed line ,please supply the affected telephone number and ID no please

2) also kindly advise if the cancellation was done online or via the store

Gerard

Telkom Social Media Team

Best regards,