1 reviews | Active since Apr 2018
Poor service
Dissatisfaction of service.My fault was logged with Telkom on the 28th of March and it is now the 20th of April and the issue has not been resolved yet,I am receiving text messages stating that the fault is been seen to however an excuse of limited resources available is given.Telkom is always disappointing!
Hi Amod13
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. The pending fault reference indicates the fault is linked to a network issue in the area. We have further escalated with a request for urgent feedback regarding a possible ETA to resolve. Further available updates will be provided as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Hi Amod13
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. The pending fault reference indicates the fault is linked to a network issue in the area. We have further escalated with a request for urgent feedback regarding a possible ETA to resolve. Further available updates will be provided as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,