Poor Service.

I requested a transfer of my line at the end of January (online). After not receiving any response, I went to the offices at Galleria. Then phoned them on 9 March. I have since phoned 5 plus times and have received a ref nr ********** 67A. The phoned again and again but every time I am told that it would happen soon. It is now the 20th April!!!!! Fact is that Telkom needs to have competition in this country!! I cannot believe that I am actually waiting for almost three months now. I cannot speak to anybody because the reply I get is that it is in the priority cue. I have even received two dates from a person over the phone, organised my days accordingly, just to be disappointed. I am a teacher and to take time off is not just filling in a leave form. I a now thinking of just cancelling the whole thing altogether.