Poor Service
Absolutely poor service and no communication regarding relocating my line.
It's almost 2 weeks now and nothing has been done towards this. I've logged in multiple calls and sent emails and still no replies. What would it take to be taken seriously?
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Replies (1)
Telkom's replyOfficial
30 Apr 2018, 09:30Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply30 Apr 2018, 09:30
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,