RC
Ryan C
1 reviews | Active since Mar 2013
04 Apr 2018, 20:15
Poor service
I app**** to get my internet line upgraded from broadband to fibre. I app**** in January 2018 and have been waiting for Telkom to send a technician and undertake the upgrade since then. I have phoned multiple times to follow up and there is just no action from Telkom. I am desperate to get my fibre upgrade but Telkom is just not providing me with the service. This is very frustrating and I feel completely helpless. Please assist me urgently.
Telkom account no 336 685 369 Telkom landline no **********
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Telkom's replyOfficial
24 Apr 2018, 08:32Hi Ryan C,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply24 Apr 2018, 08:32
Official
Hi Ryan C,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,