DB
Dewald B
1 reviews | Active since Apr 2018
04 Apr 2018, 17:32
Poor service
On the 13th of October 2017 we app**** for a ADSL installation. Today is the 4th of April 2018... do you really think this is acceptable? We have made countless calls and Telkom has made countless empty promises, each time being escalated to a manager that never gets back to us. How long does it take you to sort out a cable problem? This has gone beyond ridiculous. Regards, Dewald (still no ADSL)
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Telkom's replyOfficial
24 Apr 2018, 09:48Hi Dewald B
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply24 Apr 2018, 09:48
Official
Hi Dewald B
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,