CB
Chuvonette B
1 reviews | Active since Apr 2018
04 Apr 2018, 14:52
Poor service
Hi there. I app**** for a contract at Springs mall telkom last week Wednesday and was told the application was sent for referral to their head office and I should get feedback within 3 days, it's now 7 days and still no feedback. Whenever I go to the store they say they are still waiting and they will call me. No response on emails.
I am getting very upset now as this is very poor customer service. Please fix this. I am still waiting for an phone call
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Telkom's replyOfficial
23 Apr 2018, 14:02Hi Chuvonette B,
Thank you for making contact with us, we apologise for the late response.
Please be assured that we have sent your query to the Store Manager for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply23 Apr 2018, 14:02
Official
Hi Chuvonette B,
Thank you for making contact with us, we apologise for the late response.
Please be assured that we have sent your query to the Store Manager for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,