Poor Service
On the 20 of March I reported my line as faulty. One of openserve Technicians come out. He tried to fix the line and said its a cable fault. He even gave me his number to say if the problem is still active I should call him. But he never answers the call. Its now a week and my line is still not working. The call center doesn't even now what to tell me because there is no time frame.
Helpful (0)
Replies (3)0
Replies (3)
Telkom's replyOfficial
18 Apr 2018, 10:53
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply18 Apr 2018, 10:53
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
24 Apr 2018, 08:03Good day ,
please send us a private reply with the affected number and we will assist .
thank you
Yazied
Telkom Social Media
Best regards,
Telkom's reply24 Apr 2018, 08:03
Official
Good day ,
please send us a private reply with the affected number and we will assist .
thank you
Yazied
Telkom Social Media
Best regards,
Telkom's replyOfficial
28 Apr 2018, 07:55Hi,
We will be closing this post for you have not responded with the info we need to assist. If you still need assistance, please send us a new post with all the relevant info, thanx.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply28 Apr 2018, 07:55
Official
Hi,
We will be closing this post for you have not responded with the info we need to assist. If you still need assistance, please send us a new post with all the relevant info, thanx.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,