MB
Matsobane B
1 reviews | Active since Mar 2018
16 Mar 2018, 14:11
Poor service
I went to Telkom Fourways to complain about overbilling, The consultant asked me why don't I go to Vodacom. World-class poor service at its best. I won't renew my contract with Telkom. The consultant said white people get better service.
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Replies (2)0
Replies (2)
Telkom's replyOfficial
09 Apr 2018, 12:31Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply09 Apr 2018, 12:31
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's replyOfficial
06 Jun 2018, 14:43Hi Matsobane ,
Thank you for getting in touch with us, we apologise for the late response.
Please be assured that we have sent your query to the Store Manager for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply06 Jun 2018, 14:43
Official
Hi Matsobane ,
Thank you for getting in touch with us, we apologise for the late response.
Please be assured that we have sent your query to the Store Manager for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,