Poor service

Item: Telkom
Rating: 1
Author: Ockie L

I got telkom uncapped home about 3 mouths ago now cables where ****** in my area in lewisham after endless waiting and phone calls later they said they will not replace the cable in my area took 24 mouth contract whit them for uncapped internet for nothing i will be canceling my contract whit them my email address is ********** very very poor service from them will not recommend to any one to ever use this service

Helpful (0)

Replies (2)

Telkom's replyOfficial

09 Apr 2018, 07:39

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

Telkom's reply09 Apr 2018, 07:39

Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

Ockie L's updateReviewer Update

10 Apr 2018, 15:49

now you reply a mount later ref number is ***1 // *** just cancel my service whit you my contact is *** very poor service like i said just cancel every thing i got from you got a new isp that gives me what i need not like telkom but you will lose more and more clients

Ockie L's update10 Apr 2018, 15:49

Reviewer Update

Poor service

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