MM
Mudassir M
1 reviews | Active since Feb 2016
12 Feb 2016, 08:13
Poor service
Hi telkom, on Friday the 5th I got a call from a call centre agent telling someone would call me within 48 hours to answer my billing issues.today is the 12th so it's been a week since I got a call about this query.it can't be that hard to get back to a customer really!My ref numberSM196319
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Telkom's replyOfficial
12 Feb 2016, 09:11Hello Mudassir,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM196319
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM196319
Regards
Luleka
Telkom Social Media Team
Telkom's reply12 Feb 2016, 09:11
Official
Hello Mudassir,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM196319
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM196319
Regards
Luleka
Telkom Social Media Team