LI
Luvhimbi I

1 reviews | Active since Feb 2016

28 Feb 2018, 13:20

Poor service

Poor service on loading Data via Banking app, when I call Telkom they tell me about technical error which they didn't communicate, since yesterday still waiting for the matter to be resolved which consultant don't even have a clue when is it going to be resolved as it was also communicated with them .

0
Replies (1)
Telkom
Telkom's reply28 Mar 2018, 07:32
Official

Good day MasaseL,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,