1 reviews | Active since Feb 2018
poor service
Our company T3 plastic packaging has been experiencing faults with our telephone lines for the 3rd week now . We have been told from Telkom that our lines have been assessed and that we are on the top 25 list , but yet this is not true we out sourced a second opinion and it happens to be that our cables were ******. After continuous phone calls and E-mails , there has been no response and our phone calls have been rejected. poor service and very poor customer care.
Hi Nicole,
Please advise if you still need assistance with your query. We would love to assist. If you do, please send us the affected telephone number so that we can assist, thanx.
Your ref number for this query is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Hi Nicole,
Please advise if you still need assistance with your query. We would love to assist. If you do, please send us the affected telephone number so that we can assist, thanx.
Your ref number for this query is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Hi Nicole,
there is unfortunately cables that were damaged and needed to be replaced. According the team dealing with the replacement, the cables were hauled in and they are currently busy with the jointing and clearing the faults while testing. They have requested the technician attends to your lines and ensures they come up as soon as possible.
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi Nicole,
there is unfortunately cables that were damaged and needed to be replaced. According the team dealing with the replacement, the cables were hauled in and they are currently busy with the jointing and clearing the faults while testing. They have requested the technician attends to your lines and ensures they come up as soon as possible.
Regards
Garreth
Telkom Social Media Team
Best regards,