JW
James W
1 reviews | Active since Jun 2013
18 Feb 2018, 19:07
Poor Service
Hi All
I cancelled my contract on the 29th December 2018
It takes 21 days to cancel.
The 21 days is over contract is still active
Called in multiple times, everytime their log a case
Sim is still working, please cancel and i dont want to pay any fees
Cause yous didnt keeep your promise by cancelling it
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Replies (1)
Telkom's replyOfficial
18 Mar 2018, 11:18HI shibobo1
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply18 Mar 2018, 11:18
Official
HI shibobo1
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,