DA
Denver A
1 reviews | Active since Dec 2014
22 Jan 2018, 15:21
Poor Service
I never thought Telkom would be one of those company's that provides bad service. A month ago I app**** for a contract at one of their stores and then they had no stock. It has been a month and still they have no stock. I keep getting the same story, the warehouse doesn't want to send them stock. This morning I called the store to find out what is going on, I was told their systems are offline and they can't check now. Left my name and number with them to call me back. It has been, 5 hours later and I am still waiting for a call.
When is this going to end.
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Telkom's replyOfficial
15 Feb 2018, 09:54Hi DSL2004,
Thank you for making contact with us, we apologise for a delayed response.
We have checked your profile and we are glad you were able to get the contracts activated, we will also get the matter addressed with the Store management.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply15 Feb 2018, 09:54
Official
Hi DSL2004,
Thank you for making contact with us, we apologise for a delayed response.
We have checked your profile and we are glad you were able to get the contracts activated, we will also get the matter addressed with the Store management.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,