JP
JM P
1 reviews | Active since Dec 2015
08 Jan 2018, 11:22
Poor service
I've relocated from one house to another and log a fault on the 21st of Dec 2017. I've asked Telkom to please install and activate my internet (Wi Fi) at my new premises between the 27th of Dec 2017 at the 3rd of Jan 2018. To date still nothing. I do work from home and will Telkom be responsible for my loss of business and income ?
When I phoned Telkom on the 3rd of Jan 2018 they said it will be installed on the 18th of Jan 2018. This is unacceptable !!
A fault was logged and the Supervisor would phone me back. Today is 8 Jan 2018 and nobody phoned as yet.
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Telkom's replyOfficial
29 Jan 2018, 13:42Hello mariusprinsloo
This response serves as confirmation that your query has been received.
Your reference number : AI***
Please send us a private reply with the order / telephone number for our fulfillment team to assist further.
Regards
Noleen
Telkom Social Media Team
Best regards,
Telkom's reply29 Jan 2018, 13:42
Official
Hello mariusprinsloo
This response serves as confirmation that your query has been received.
Your reference number : AI***
Please send us a private reply with the order / telephone number for our fulfillment team to assist further.
Regards
Noleen
Telkom Social Media Team
Best regards,