1 reviews | Active since Dec 2017
Poor service
Overall poor service and very poor logistic management. Internet set-up was rescheduled twice and have been waiting for a week for installation to occur. After following up with Telkom daily whether everything is still in order for installation on the 20th of December, I finally found out on the day of installation (at 15:30 - where I once again had to phone them) that no technician was assigned to the task.
On top of that, I experienced 2 operators who hung op on my calls after being put on hold. Take note, I was never rude and always approached in a friendly and calm manner, but Telkom has been no help whatsoever.
VERY BAD experience.
Good Day
Thank you for making contact with us,
We have logged your request for assistance, Your social media reference number: AI***
Please accept our apologies for the inconvenience caused,
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
Thank you for making contact with us,
We have logged your request for assistance, Your social media reference number: AI***
Please accept our apologies for the inconvenience caused,
Regards
Telkom Social Media Team
Bronwyn
Best regards,
