POOR SERVICE

Hi There

In the last three months i have experienced nothing but appalling and non existent service from Telkom. At the end of November 2017 Telkom did a planned maintenance at the telkom Exchange in Isipingo, After which i'm assuming as a result of the maintenance, my landline became very noisy and as a result my internet speeds dropped as well. Since the 30th of November 2017 i have been having this same noisy phone line issue which seems to be getting worse everyday. My ADSL looses sync every time the phone rings, on certain days the phone line becomes unusable. Why is it always so hard to get decent service from TELKOM?

30-11-17 38CNK301117 Fault marked as resolved by TELKOM and closed, whilst the issue still existed.

07-12-17 156CNK071217 Fault reopened, and remains unresolved.