1 reviews | Active since Dec 2013

08 Feb 2016, 09:23

Poor service

Dear Telkom <br> <br> I have completely given up making contact with this company. My problem is 6months old and I still have not been helped. I keep on getting message stating the problem has been resolved - not once has a technician been sent out to my premises. My last reference 203CRZ150116 still not resolved.<br> <br> if there is some light there can someone please send out a technician to my premises , with all these references that I have I will make contact with Enzo Scarcella or take this matter to ICASA should I not get any response that is satisfactory<br> <br> Disappointed customer <br> <br> Thanks <br> <br>

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Replies (1)
Telkom
Telkom's reply08 Feb 2016, 11:23
Official
Hello bowes.shne@,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and we will provide feedback soon.

We really do apologize for the delay.

Your reference number is:SM155554

Regards
Luleka
Telkom Social Media Team