Poor Service!

I app**** for a R599 LTE uncapped deal 1 month ago and to this day NO ONE has contacted me in order to complete the application process??? <br> I have been without Internet for a month now!!<br> I call the contact center and you hold on for a minimum of 20 minutes if you don't get cut off!! Then if you finally get to speak to someone they NEVER know what is going on or you have gone through to the wrong department even though you chose the right options!!!<br> Your customer service is absolutely disgusting!!<br> <br> Can someone please contact me about completing my application process??? After 12 pm as I am busy in the mornings.<br> Also do not give me one of your generic you query has been escalated replies just do something about my complaint!!!<br> <br> Ticket number ***