MW
Matt W
1 reviews | Active since Oct 2017
17 Oct 2017, 10:43
Poor service
Telkom has been unable and unwilling to fix a fault for over a month. It was first reported on the Telkom automated fault reporting sms system. This system does not work. The fault was then reported via the 10210 number and a refund no obtained. On follow up the consultant said the fault had been sent to wrong department. I now have a new ref no but do not hold out much hope.
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Telkom's replyOfficial
23 Oct 2017, 12:26Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.
Please send us a private reply with the affected number.
Your ref for this query is AI***
Regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply23 Oct 2017, 12:26
Official
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.
Please send us a private reply with the affected number.
Your ref for this query is AI***
Regards
Yazied
Telkom Social Media Team
Best regards,