GB
Gillian B

1 reviews | Active since Sept 2017

27 Sept 2017, 20:33

Poor service

Our line is constantly being downgraded from 2meg to 1.2meg even though the line and all snr levels are well within limits.

0
Replies (2)
Telkom
Telkom's reply03 Oct 2017, 10:46
Official

Hello Gillian B

Thank you for taking my call.

The profile has been changed and a request has been submitted for the profile to be changed permanently.

Regards

Noleen

Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply04 Oct 2017, 07:51
Official

Hello Gillian B

Thank you for taking my call.

A fault has been reported 58CRK041017.

Regards

Noleen

Telkom Social Media Team.

Best regards,