RN
Renuka N
1 reviews | Active since Aug 2017
23 Aug 2017, 17:00
Poor Service
I have had problems with my mobile contract since I signing on in the beginning of July. There have been problems with the porting and sim swaps. I have been dealing with Mr Kershelin Chetty the Manager because of the bad attitude of their staff. My top up problems on my primary cell phone is still unresolved. Tried calling several times in their numbers without any success.Went to the Store personally and requested to see Mr Chetty. Waited for a short while and left a message for him to call me. Still waiting. Not happy with the cellphone receptions.
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Replies (3)
Telkom's replyOfficial
30 Aug 2017, 11:21Hello Renuka Narain1
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply30 Aug 2017, 11:21
Official
Hello Renuka Narain1
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
RN
Renuka N's updateReviewer Update
30 Aug 2017, 17:47Thanks Noleen. Who will assist me with my cellphones. It's needs to sorted. I refuse to go to LA Lucia.
RN
Renuka N's update30 Aug 2017, 17:47
Reviewer Update
Thanks Noleen. Who will assist me with my cellphones. It's needs to sorted. I refuse to go to LA Lucia.
Telkom's replyOfficial
03 Oct 2017, 09:44Hi Renuka Narain1,
Thank you for making contact with us.
Please be assured that we have sent your query to the Store Manager and Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply03 Oct 2017, 09:44
Official
Hi Renuka Narain1,
Thank you for making contact with us.
Please be assured that we have sent your query to the Store Manager and Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,