JW
Jude W
1 reviews | Active since Jan 2016
13 Jan 2016, 14:55
Poor Service
This is my second compliant regarding this matter it has been more than week and my matter is still not resolved. Telkom hello peter complaints is through the roof and nothing get resolved. I been calling for days went in store to date no one call. your\ll have *********** staff who likes to push the buck and put **** notes on system saying they tried calling client to resolve matter but acutally never did so this boils down to my first compliant FALSE INFORMATION is this is what telkom stands by and stands for i have 4 cases logged with you guys and to date no one as helped or resolved anything"
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Replies (1)Telkom's replyOfficial
13 Jan 2016, 17:01Hello judew,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM183102
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM183102
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply13 Jan 2016, 17:01
Official
Hello judew,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM183102
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM183102
Regards
Luleka
Telkom Social Media Team
Best regards,
