Poor service

I have only a 2mb line uncapped adsl line with Telkom , I have in the two past month fail to reach a speed of 2mb as promised by telkom and month to month i'm paying for a 2mb line and I only get 0.1 mb or no internet at all.<br> <br> I phoned telkom a number of times (Ref 1566CRK *** and 1117CRK050116) , they provided me with a reference number i'm still waiting for a technician to come and fix my line. whats worse I reside at Pimville Zone 6 next to the Telkom exchange which is situated 2 min away from my house at Power park and telkom is refusing to upgrade me to better line like a 10mb line at least.<br> <br> <br> Also i've been trying to apply for a new promotional uncapped R599 LTE which is currently available in my area but again i'm struggling <br> <br> Which means i'm stuck paying for internet but getting nothing in return , If they can't upgrade me to LTE or atleast a better internet speed. What is the whole point of me paying for services i dont have<br> regards<br> Ntsakisi Tshabalala (Angry customer)