Poor service

Dear Telkom<br> I left Cell c about few months ago to join Telkom,Because I couldn't deal with their ignorance,Currently I am a Telkom user and I had a great experience with Telkom ever since I joined the network,but my experience with you is changing to worse because your network have been very poor for the last past weeks,@ times I couldn't access the connection It was completely bad & frustrating,I couldn't chat connection takes forever had to change my settings to LTE it was better.For the past week I cant check my balance,I cant get through your call centers.there is just no access to help .I have been struggling to check my balance.I JUST CANT GET IT & It is frustrating.IF THERE IS A TECHNICAL Glitch IN YOUR SYSTEMS NOTIFY YOUR CUSTOMERS,IT IS FRUSTRATING TO EXPERIENCE NETWORK CRISIS N YOU CANT EVEN GET HOLD OF YOU TO SOLVE THE PROBLEM.that part sucks a lot & It is sickening.I need a solution THIS IS DEEPNING ON MY NERVES.I CNT CHECK MY BALANCE IT JUST DOESNT WANNA CONNECT .When you pay for something You wanna be entirely happy about the whole servive.but @ this point.I am off & your service was exciting compared to cell c but currently you not as exciting.keep us to good terms.