HM
Hleketani M
1 reviews | Active since Jul 2011
26 Dec 2015, 14:03
poor service
call centre failing to advise their billing department what my debit order date is. from October they are debiting my account late and when asked both agents and team leaders giving me different information and refusing to let me speak to their line manager. this is poor service cause for three months they are failing to sort it out.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
26 Dec 2015, 22:42Hello Hleketani,
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM181533.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM181533.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply26 Dec 2015, 22:42
Official
Hello Hleketani,
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM181533.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM181533.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,