FK
Frederik K
1 reviews | Active since Sept 2014
27 Feb 2015, 20:58
Poor service
My internet went off yesterday and i tried to get help at the call centre 10210 went through whole process just to hear \ this centre is experencing high call volume"and then music for 2 hrs tried today 8h00 - 10h00 then 14h00 - 16h00 and 18h00 - 20h00 with same results what more must i do but end of yhe month they want their money"""
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Telkom's replyOfficial
28 Feb 2015, 07:37Hello TequilaHilux,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for assistance. Feedback will follow. Ref: SM92806
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for assistance. Feedback will follow. Ref: SM92806
Kind Regards
Tebogo Nash
Telkom Social Media
Best regards,
Telkom's reply28 Feb 2015, 07:37
Official
Hello TequilaHilux,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for assistance. Feedback will follow. Ref: SM92806
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for assistance. Feedback will follow. Ref: SM92806
Kind Regards
Tebogo Nash
Telkom Social Media
Best regards,