CS
Candice S
1 reviews | Active since Mar 2011
10 Dec 2015, 10:50
Poor Service!
I called Telkom on the 18/11/2015 to ask for my line to be released from Telkom for a new ISP. I didn't receive any feedback so i called the call center on 4/12/2015. I spoke to a lady who said she would assist me with resolving this issue as soon as possible. She asked that i email her the documents and she would follow up. Till today i haven't had any feedback. PLEASE COULD SOMEONE ASSIST??
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Telkom's replyOfficial
10 Dec 2015, 12:10Hello Candidads,
Thank you for making contact with us again.
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
Your reference number remains: SM144056
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us again.
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
Your reference number remains: SM144056
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Best regards,
Telkom's reply10 Dec 2015, 12:10
Official
Hello Candidads,
Thank you for making contact with us again.
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
Your reference number remains: SM144056
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us again.
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
Your reference number remains: SM144056
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Best regards,