kP
konrad P
1 reviews | Active since Dec 2015
09 Dec 2015, 13:41
Poor Service
I have had problems with my broadband and it has not been resolved now for more than 4 months. They are supposed to send a technician out but they have still not resolved the issue. They keep closing the ticket without resolving the issue at hand. I have logged more than 5 or 6 tickets with no resolution.
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Replies (1)
Telkom's replyOfficial
09 Dec 2015, 17:02Hello konski,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176604.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176604.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply09 Dec 2015, 17:02
Official
Hello konski,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176604.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176604.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,