Poor Service

I am extremely upset as I upgraded my contract at the Telkom Boulders Store in Midrand, <br> Tiyani Simanga assisted me, this was done on the 10th of November. Only on the 20th of November was it approved. When I was originally in the store I requested another SIM be put onto my account (Multi-SIM) for the device that was issued to me. Since then I have spent over 4 hours talking to the technical support staff on the 081180 number to no avail! Eventually after spending an hour last night on the phone to the 081180 number we found out that the SIM card that I was given and was told that was activated, in fact is NOT ACTIVE! <br> <br> I tried to call several stores, namely Boulders, Northgate, Clearwater Mall and Cresta with not one of them answering their phones! So I had to physical go into the nearest Telkom which at the time was Northgate. TELKOM NEEDS TO WORK ON CUSTOMER SERVICE! They eventually activated the SIM that was issued with the device, I have since decided that due to the EXTREMELY BAD SERVICE I actually would like a month-to-month contract. So I went into the Telkom Boulders store to do this to again be met with BAD SERVICE! I was given Mark Jacobs number but it just rings!