Poor Service

I have a problem with my ADSL ever since its been installed, It works for 2 week and then down for 2 weeks as the tech takes +/- 4 day to come and repair it. My customers are not happy as we have a guest house and the internet is included in the service, Which does not work half the time, and when it works I think my gran is faster than telkom Adsl, This is pathetic and unacceptable that Telkom thinks they can do as they wish, they have no customer service, but expect payment for something that does not work correctly. <br> When you try to call the 10210 to report the fault you wait for at least 45 min before you get though to the call center and the all you get is that a tech will attend to it., We had enough and given up so we decide to go though to Telkom center and all you get to do is stand in the Que for another 45min with no joy. What should a person do?? Can anyone recommend a better service provider??? AS we just reported the fault and they will only be able to fix it by Monday the 30/11/2015. This is a joke. <br> <br> Adsl No :***<br> Ref No: 600TRK211115<br> <br>