JR
Jacqueline R
1 reviews | Active since Mar 2014
26 Feb 2015, 08:28
Poor service
Reported fault on 16th February - received 2 calls in the following period telling me someone would assist me the next day - yet nobody has (10 days later) despite the fault report saying that I should be assisted within 2 days.
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Replies (1)
Telkom's replyOfficial
26 Feb 2015, 08:44Hello jaxkay,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for assistance. Feedback will follow. Ref: SM92127
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for assistance. Feedback will follow. Ref: SM92127
Kind Regards
Tebogo Nash
Telkom Social Media
Best regards,
Telkom's reply26 Feb 2015, 08:44
Official
Hello jaxkay,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for assistance. Feedback will follow. Ref: SM92127
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for assistance. Feedback will follow. Ref: SM92127
Kind Regards
Tebogo Nash
Telkom Social Media
Best regards,