RJ
Robert J
1 reviews | Active since Sept 2011
19 Nov 2015, 16:05
Poor service
I wanted to upgrade my existing contract, firstly I need to come in to a branch and fill in all the paperwork. However my issue is having to wait an hour to see an agent....I thinks its terrible, everyone was on lunch at 16:00 in the afternoon?
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
19 Nov 2015, 16:32Hello Robby26,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169501.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169501.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply19 Nov 2015, 16:32
Official
Hello Robby26,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169501.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169501.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,