KB
Kurt B
1 reviews | Active since Nov 2015
09 Nov 2015, 18:20
Poor service
I have subscribed for an ADSL contract on the 13th October at Promanade, Mitchells Plain. I have up to present still not received my installation. I have been numerous times to the branch and promises has not materialized. The customer care line does not exist and no one takes ownership. What do I do or who can I talk to regarding this?
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Telkom's replyOfficial
09 Nov 2015, 22:37Hello Kurt81,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166038.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166038.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply09 Nov 2015, 22:37
Official
Hello Kurt81,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166038.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166038.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media