POOR SERVICE

Hi. I am really disappointed with the poor service that i am receiving from Telkom. i have been to the telkom mobile store in midlands mall Pmb 3 weeks ago to sign up the unlimited lite contract as well as the smartplan 100 iphone 5s on my business name.After the 1st week of handing over my documents i was told by the consultant that i need to visit the other telkom store in the mall as the programme she was using, was unable to create me on the system. i then went over to the other store and the gentlemen by the name of sholan helped me so i left all documents with him to process. 2nd week gone and i visit him and he told me that he has no idea why the system is giving him the message application name already exist when he is trying to summit it for credit vetting.i then took my message to facebook on telkom page and time after time they told me my query will be followed up by the team. 3rd week gone and i went to the store today and nothing has been sorted out. i never got any follow up from the fb team or from the ppl in store.The O/N or REF to this is ***0A for the smartplan 100 and ***0A for the unlimited lite. Telkom seriously needs to learn customer service.