Poor service

I have uncapped and recently had my usage throttled by Telkom, when I called to sort it out I was told my service would be reconnected once I had signed on and accepted the terms and conditions which I did immediately.<br> <br> 24 hours later the service is still not reconnected and I have just spent 53 minutes mating on 10210 with no reply. Unacceptable poor service Telkom<br> <br> Why promote your uncapped usage by giving a free DSTV Explora if your network cannot handle the volume