MT
Mogomotsi T

1 reviews | Active since Mar 2009

12 Oct 2015, 09:09

Poor Service

Telkom Mobile do offer competitive deals. I wanted to switch to Telkom an take a phone Contract The Samsung Galaxy S6 with them, despite many people complaining about them. I have given up on them. I went to a store, the attitude there and the way they speak to customers and their general knowledge of the product they are selling was so bad and poor. I went to the website to order online after completing the whole process they website just didn't place an order. I left details for them on their website to call me back. To date nobody called. It was been more than two weeks.<br> <br> So you ask yourself if a company cannot secure new customers how are they treating the current customers. How is their call centre in resolving issues, how is their connectivity, etc. <br>

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Replies (1)
Telkom
Telkom's reply12 Oct 2015, 10:18
Official
Hello rams,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM155380

Regards
Luleka
Telkom Social Media Team

Best regards,