Poor Service

Reported ADSL not working on 19/07/2015. Ref No 217CRK190715.<br> Nothing has been done to rectify the situation. Numerous follow up calls done since then. <br> Matter escalated last week Escalation No 732501, still no response.<br> Called again 28/08/2015, I was advised that the Technician is set to come out at 12h00 02/09/2015.<br> As per Telkom I need to continue paying the account until the fault is rectified. This is ridiculous and Telkom is now becoming a pathetic joke. <br> How long are we going to wait for the ADSL line to be fixed.<br> I cannot call every 2nd day to be promised that the fault is going to be rectified and nothing happens. I have been promised numerous times that someone in a higher position will be contacting us. Nothing happens???? Where to from here????