Poor service

Item: Telkom
Rating: 2
Author: Nabeela J

Hi I notified Telkom on the 27 July 15 that I will be moving my residence. It's now the 2 September 15. They have sent enough sms saying that they are coming upto to day nothing has happened plus they billed me a line rental for August n thr isn't a line installed in my house lol. I think it will be better to move over to another service provider

Helpful (0)

Replies (1)

Telkom's replyOfficial

02 Sept 2015, 20:07

Hello Nabeela m jassat,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM141749.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Telkom's reply02 Sept 2015, 20:07

Official