VD
Verona D
1 reviews | Active since Aug 2015
30 Aug 2015, 19:00
Poor service
Telkom landline service went down on Thursday 27 August 2015 in Trichardt, Mpumalanga. nobody informed us. We still do not know what the reason is or how long it will take to restore. The phoning part is acceptable but i cannot use my WIFI which results in me had to buy R 200 worth of extra data from vodacom to be able to carry on with my work. WHO is going to refund me for that?? This poor communication and service is no longer acceptable!!!
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Replies (1)
Telkom's replyOfficial
31 Aug 2015, 08:00Hello Remax,
Thank you for contacting us.
We will have our ADSL Team look into your line query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
We will have our ADSL Team look into your line query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,
Telkom's reply31 Aug 2015, 08:00
Official
Hello Remax,
Thank you for contacting us.
We will have our ADSL Team look into your line query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
We will have our ADSL Team look into your line query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,