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Henry A
1 reviews | Active since Feb 2015
17 Feb 2015, 16:53
Poor service
Since 6 February 2015, I reported my Telkom landline, ***, faulty on numerous occasions, the most recent being on 11 February with ref. Nr. 991CRK110215. My number was crossed connected with someone else's number which resulted in internet connectivity problems and my number now active at someone else's home & the other way around. The problem is still not resolved as of today, 17 February 2015!
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Telkom's replyOfficial
18 Feb 2015, 11:19Hello Henrypetera ,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for further assistance. Feedback will follow Ref: SM90086
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for further assistance. Feedback will follow Ref: SM90086
Kind Regards
Tebogo Nash
Telkom Social Media
Best regards,
Telkom's reply18 Feb 2015, 11:19
Official
Hello Henrypetera ,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for further assistance. Feedback will follow Ref: SM90086
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for further assistance. Feedback will follow Ref: SM90086
Kind Regards
Tebogo Nash
Telkom Social Media
Best regards,