GS
Gerrit S
1 reviews | Active since Sept 2020
15 Sept 2020, 11:10
Poor service
We have been trying to cancel telkom lines since January 2020 this year. Each time we received a response that my mail was received and acknowledged. They have not cancelled the lines as of yet.
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Replies (1)GS
Gerrit S's updateReviewer Update
21 Sept 2020, 06:27Its another week later now. We have sent the cancellation letters again. received a read receipt but still nothing from telkom. Every month they still deduct the lines from our account- we have been struggling for months and months now with this.
This message is all we get from them:
Good Day We hereby acknowledge receipt of your request for Fixed services cancellation or amendments to your subscribed services
And that is where it ends.
Very very poor service
This message is all we get from them:
Good Day We hereby acknowledge receipt of your request for Fixed services cancellation or amendments to your subscribed services
And that is where it ends.
Very very poor service
GS
Gerrit S's update21 Sept 2020, 06:27
Reviewer Update
Its another week later now. We have sent the cancellation letters again. received a read receipt but still nothing from telkom. Every month they still deduct the lines from our account- we have been struggling for months and months now with this.
This message is all we get from them:
Good Day We hereby acknowledge receipt of your request for Fixed services cancellation or amendments to your subscribed services
And that is where it ends.
Very very poor service
This message is all we get from them:
Good Day We hereby acknowledge receipt of your request for Fixed services cancellation or amendments to your subscribed services
And that is where it ends.
Very very poor service