Poor Service

I am not very happy with Telkom. My mother and I have had enough with this issue. October 2017, my mother's account was supposed to be changed into my name. We went to Maponya Telkom Store and we were served by the lady named Linda. We had all the required documents to change ownership of the account but to our surprise that did not happen. Now we are sitting with a big problem. Account ended up being in arrears because of the incompetency of Linda and we had to pay Nu Debt in which I did from my Standard Bank Account and I have proof the account is paid up.

What annoys me now is that the account is not closed and still shows as unpaid. This was a 24 month contract.

I want to understand why has this account have not been closed? Why does it show as unpaid?

We need this matter sorted out as soon as possible.

I am tired of this issue. Its too much now.

We want this matter sorted out today!

Cell Number: ***