JP
Juan P

1 reviews | Active since Jul 2015

28 Jul 2015, 15:28

Poor service

I have been waiting 2 month for telkom to install an internet line at my house. After 3hours on the call center and no one can help me. Ive even came back to the branch where theybtood me it will be installed the following day and I need to make sure im at the house for them to install.<br> <br> I took leave from work justbto find out no installation was planned for my house.<br> Im furious because when I can in nownthe lady behind the counter who told me it will be installed today just said she cant help me I mut go to vodacom or mtn.<br> <br> Thisnis poor service I need to beg telkom to give me a service for which im paying

0
Replies (1)
Telkom
Telkom's reply29 Jul 2015, 14:12
Official
Hello JuanPrins***,

Thank you for your post.

Kindly be advised that we are currently attending to your installation query and we will revert back to you with feedback.

Your Social Media reference number is SM129564.

We sincerely apologise for the inconvenience caused.

Regards
Tebogo M
Telkom Social Media Team
***