GvdW
Geoffrey van der Westhuizen

1 reviews | Active since Apr 2016

03 Jun 2021, 10:48

POOR SERVICE

Due to Covid restrictions, my salary comes in 2 or 3 payment through the month. Although I have debit orders, I paid both my Telkom Mobile accounts 30/04 via EFT as I had funds. Both debit orders were returned, but as I had already paid EFT this should not have been a problem. But the wonderful company has suspended ALL my services - 5 in total. The explanation is that due to the returned debits orders, my account reflects in arrears despite a R0.00 balance. So I have spent the last week talking to Service agents and being promised restoration within 24hrs. POOR...

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